For PracSuite practices

Make PracSuite do even more.

PracSuite already runs your appointment book, notes and billing. Luha connects through PracSuite's developer API to fill your diary, follow up every recall and hand your team clear to-dos, all inside PracSuite.

Illustration · sample data

Built on PracSuite

Automations we can build on PracSuite.

Each one uses PracSuite's own API, so it works with the records your team already keeps. Mix and match, or tell us what you need and we'll build it.

Next available, booked by text

Luha finds the next available time, holds it while the patient replies, and confirms the booking when they say yes.

UsesNext available appointment · Reserve appointment · Appointments

Recalls that become bookings

Patients with a recall due get a text inviting them back. When they book, the recall is updated in PracSuite.

UsesRecalls · Appointments

Tasks for your front desk

When something needs a person, like a patient who hasn't confirmed or a reply asking for a call, Luha creates a task in PracSuite.

UsesTasks

Friendly payment reminders

Luha watches outstanding invoices and patient balances, and sends polite reminders before accounts get old.

UsesInvoices · Patient accounts · Payments

Tag-driven follow-ups

Tag a patient in PracSuite, and the matching follow-up starts. Luha can also add tags, so the right patients are grouped for campaigns.

UsesPatient tags · Patients

Signed forms on file

Consent and intake forms completed through Luha are saved as attachments on the patient's PracSuite record.

UsesPatient attachments · Patients

How Luha connects to PracSuite

API
PracSuite Developer API (REST)
Access
A subscriber key your clinic generates inside PracSuite, used alongside the developer key PracSuite issues to approved integrators. You can revoke it at any time.
Changes
Luha checks PracSuite for new and changed records on a schedule.
Limits
Stays well within PracSuite's API rate limits.

Luha reads from PracSuite

  • Appointments
  • Available times
  • Patients
  • Recalls
  • Tasks
  • Practitioners
  • Businesses and locations
  • Invoices and payments
  • Cancelled appointments
  • Referrers

Luha writes back to PracSuite

  • Appointments reserved, booked or cancelled
  • Patients
  • Recalls
  • Tasks
  • Patient tags
  • Notes
  • Patient attachments

Exactly what's connected depends on the automations we build for your clinic. We'll walk you through the setup.

Customer stories

Clinics across Australia run on Luha.

See all customer stories.

Video story

Multidisciplinary allied healthQLD

Everything under one roof at Doveston Health.

  • AI voice receptionist
  • Live availability
  • Lead follow-up

“Having everything all under the one roof just made things so much easier.”

Ben DovestonDoveston Health · QLD
Video story

PhysiotherapyVIC

Saving up to 50% of the workday at Evolve Physio.

  • Exercise videos from notes
  • GP referral report
  • DNA tracking

“It's saving up to 50% of our workday, and being on top of our billables for the week is over 95%.”

Semih TaflanEvolve Physio · VIC
FAQ

Questions from PracSuite users.

How does Luha connect to PracSuite?

Through PracSuite's developer API. Your clinic generates a subscriber key inside PracSuite and shares it with Luha, and you can revoke it from PracSuite at any time.

Can patients book the next available appointment by text?

Yes. Luha asks PracSuite for the next available time, reserves it while the patient replies, and finalises the booking when they say yes.

Does Luha replace PracSuite's own reminders?

No. Keep using what works. Luha adds the workflows PracSuite can't run on its own, like recall follow-ups, tag-based campaigns and reports built around how your clinic runs.

Can Luha create tasks for our team?

Yes. When something needs a person, Luha creates a task in PracSuite, so it lands where your team already works.

How do we get started?

Book a free 30-minute consultation. We'll look at where admin time goes in your clinic, then send a custom proposal with a clear timeline and investment details. Implementation includes training for your team and ongoing support once you're live.

Other integrations

PracSuite is a trademark of its owner. Luha is an independent service and is not affiliated with or endorsed by PracSuite. Illustrations use sample data.

Get started

Ready to automate PracSuite?

Start with a free 30-minute strategy session to find where admin time goes in your clinic and what to automate first.